Frequently Asked Questions FAQ

Here you will find a collection of the most frequently asked questions from customers and interested parties about our security services.

Do you want to learn more about alarm system installation, security procedures, or product features? We provide answers to make your decision easier.

Find clear and direct responses to questions about technical support, costs, maintenance, and many other aspects of your security. We prioritize transparency and customer service because your safety is our mission!

1. How can I schedule a free on-site assessment?

You can easily schedule a free on-site assessment by contacting us via phone or through the contact form on our website. One of our specialized technicians will visit your location to evaluate your security needs and recommend the most suitable solutions.

2. How long does the installation of an alarm system take?

The installation of an alarm system depends on the complexity and size of the property. Generally, a standard residential installation can be completed within 4-6 hours. For commercial spaces, the process may take a bit longer, depending on the specific security requirements.

3. What factors determine the installation cost?

The cost depends on various factors, such as the size of the property, the number of sensors required, your specific security needs, and the type of security devices you choose. We offer customized solutions to match your needs and budget.

4. What is the alarm system monitoring process?

All our systems can be connected to our proprietary 24/7 Signal Receiving Center, which continuously monitors your alarm system. In the event of a breach, our center will immediately notify the authorities or the designated security contacts based on the instructions you have provided.

5. What type of technical support do you provide after installation?

We provide continuous technical support, both remotely via phone and on-site when needed. Our specialized technicians are always available to assist you with any issues and maintain your system to ensure optimal performance.

6. Is my alarm system expandable in the future?

Yes, the alarm systems we offer are expandable and can be adjusted to meet your future needs. If you require additional sensors or cameras later on, they can be added without the need to replace your existing system.

7. What is the warranty on your security systems?

All the security systems we offer come with a performance warranty that covers both the components and the installation for a specified period. We are available to provide detailed information on our warranty policies and ensure the seamless operation of your system.

8. How can I upgrade to a more advanced alarm system?

If you already have an older alarm system, we can upgrade it with the latest security technologies while retaining as many of the existing components as possible. Our team will guide you through the best solutions for upgrading your system.

9. What are the advantages of wireless alarm systems?

Wireless alarm systems offer easy installation without the need for wiring and can be expanded effortlessly. They are ideal for residential and commercial spaces where structural modifications are not feasible.

10. Can I monitor my system via mobile phone?

Yes, we offer alarm systems that can be connected to mobile applications, allowing you to control and monitor your property remotely. You can receive real-time notifications and manage the system whenever needed.

11. How can I check if my alarm system is functioning properly?

You can use the system’s “test mode” to check the sensors and sirens without triggering a call to the monitoring center. Regular tests and scheduled maintenance checks by our company ensure smooth operation.

12. Will the alarm system work in case of a power outage?

The system has a backup battery that automatically activates in case of a power outage, ensuring continuous operation for several hours.

Do You Have Any Questions?